Online Self Care
The Self Care Portal allows an administrator to configure and administer the company’s mobile services through a web-based portal. A secure login enables the execution of various general account activities and product specific actions.
How does it work?
The Self Care Portal allows the administrator to:
- Create user access profiles.
- Add/edit/delete services.
- Log and query support tickets.
- View reports based on user profile for consolidated view/group view/Top 50 numbers dialled, etc.
- Manage shared products (Voice Minutes, Internet Data, Messaging) across multiple users.
- Manage user access to Business Data APNs.
- Manage Billing Hierarchies.
- Configure and maintain Split Billing arrangements.
- Manage business related mobile spend effectively across the spectrum of employees.
- Improve budgeting/forecasting of company’s mobile communications spend.
- Retain control over month-on-month usage of Voice, Data and Messaging platforms.
Please contact Telkom Business Mobile for more information.