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internet starter pack banner image

SIM only

With 100MB per month x 12 months

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  • Data SIM Card
  • 1.2GB Anytime data(100MB PM X 12)
  • National coverage
  • One free tariff change per month
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SIM only

With 200MB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 2.4GB Anytime data(200MB PM X 12)
  • National coverage
  • One free tariff change per month
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SIM only

With 512MB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 6GB Anytime data(512MB PM X 12)
  • National coverage
  • One free tariff change per month
internet starter pack banner image

SIM only

With 1GB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 12GB Anytime data(1GB PM X 12)
  • National coverage
  • One free tariff change per month
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SIM only +
USB Modem

With 200MB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 2.4GB Anytime data(200MB PM X 12)
  • National coverage
  • One free tariff change per month
internet starter pack banner image

SIM only +
USB Modem

With 512MB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 6GB Anytime data(512MB PM X 12)
  • National coverage
  • One free tariff change per month
internet starter pack banner image

SIM only +
Mi-Fi Router

With 1GB per month x 12 months

internet starter pack banner image
  • Data SIM Card
  • 12GB Anytime data(1GB PM X 12)
  • National coverage
  • One free tariff change per month
FAQs
What is the Prepaid Internet Starter Pack?

Prepaid Internet Starter Pack is a bundle offer that includes a prepaid SIM card, data bundles and devices. With a once-off payment customers get connected for the whole year.

What are the different offers of the Internet Starter Packs that are currently available?

Telkom offers SIM Only Internet Starter Packs and Internet Starter Packs bundled with devices (modem & MiFi).

What does the SIM Only Internet Starter Pack offers consist of:
  • The 1.2GB Prepaid SIM Only Internet Starter Pack is a bundle offer that includes a SIM card and 1.2GB data bundle. It costs R49 once-off.
  • The 2.4GB Prepaid SIM Only Internet Starter Pack is a bundle offer that includes a SIM card and 2.4GB data bundle. It costs R99 once-off.
  • The 6GB Prepaid SIM Only Internet Starter Pack is a bundle offer that includes a SIM card and 6GB data bundle. It costs R249 once-off.
  • The 12GB Prepaid SIM Only Internet Starter Pack is a bundle offer that includes a SIM card and 12GB data bundle. It costs R499 once-off.
Which Internet Starter Packs are bundled with a device?
  • 2.4GB Internet Starter Packs is a bundle offer that includes a SIM card, 2.4GB data bundle and a 3G USB modem. It costs R399 once-off.
  • 6GB Internet Starter Pack is a bundle offer that includes a SIM card, 6GB data bundle and a 3G USB modem. It costs R549 once-off.
  • 12GB Internet Starter Pack is a bundle offer that includes a SIM card, 12GB data bundle and a MiFi device. It costs R1199 once-off. MiFi is a brand name used to describe a wireless router that acts as a mobile Wi-Fi hotspot.
How much data do I get?
  • For the 1.2GB SIM Only Internet Starter Pack you will receive 100MB per month for a period of 12 months.
  • For the 2.4GB SIM Only Internet Starter Pack you will receive 200MB per month for a period of 12 months.
  • For the 6GB SIM Only Internet Starter Pack you will receive 512MB per month for a period of 12 months.
  • For the 12GB SIM Only Internet Starter Pack you will receive 1GB per month for a period of 12 months.
Where can I get the Prepaid Internet Starter Packs?

All Prepaid Internet Starter Packs will be available at Telkom Direct Stores, Telkom Express and 8ta Flagship stores. The 2.4GB Internet Starter Packs will also be available at the participating national chains stores like Edcon and Dunns.

When will I receive the data?

On the 1st of every month.

Is the data prorated?

The first data allocation shall not be prorated and the subscriber will be awarded the full data allocation upon activation of the SIM card irrespective of day of the month and the data bundle will expire at the end of the month.

How do I activate the Internet Starter Packs?

Once your SIM card is RICA’d, you then insert your SIM card into your modem/MiFi.

How do I connect my modem?
  • Remove the upper case
  • Slot in the SIM Card
  • Insert modem into a USB port on your laptop/desktop
  • Allow for the device drivers and modem dashboard to install
  • Click on “Connect” to get started.
How do I connect my MiFi?
  • Remove the back cover of the MiFi and remove the battery.
  • Slot the SIM card into the MiFi.
  • On a laptop, connect the MiFi via Bluetooth, insert the password key provided on your MiFi under the battery when asked for password and click “ok” to continue.
  • On tablets/smartphones, connect MiFi via Wi-Fi. On the Wi-Fi network list, look for the MiFi name and select it to connect. Insert the password key provided on your MiFi under the battery when asked for password and click “ok” to continue.
What you need to activate your data SIM card:
  • Your modem or MiFi.
  • Your Telkom Mobile SIM card inserted in your modem or MiFi.
  • Telkom Mobile will SMS your mobile phone number to you after you have been registered for RICA.
  • Insert your modem into your PC or laptop device to connect to the internet.
How to purchase an internet bundle?

Please note: “All networks” means an All-networks internet bundle that is available on the Telkom Mobile network and MTN roaming. “Telkom Mobile network” means a Telkom Mobile internet bundle that is available only on the Telkom Mobile network. Subscribers will need to ensure that they have coverage before purchasing any Telkom Mobile internet bundle. Visit http://www.telkommobile.co.za/coverage/to see if your area is covered or SMS your address to 43482, e.g. SMS ‘61 Oak Avenue, Centurion’ to 43482

Option 1:
  • Dial *180# under the USSD tab on your data modem dashboard
  • Select Bundle purchase
  • Under the Bundle type option, select Data
  • Follow the on-screen display to complete your once-off Data and/or Wi-Fi bundle purchase
Option 2: Option 3:
  • Purchase a pin-less data voucher at Telkom Stores
Option 4:
  • Purchase a pin-based data voucher at Shoprite, Dunns, and Blue Label
  • Purchase a Wi-Fi voucher at Shoprite
How to check airtime, data or Wi-Fi balance?

Option 1: Option 2:
  • Send an SMS via your modem dashboard to 188 to receive your data and/or Wi-Fi balance.
Option 3:
  • Dial *188# under the USSD tab on your data modem dashboard.
Option 4:
  • Insert your SIM card into a handset/mobile phone then dial *188# or send an SMS to 188

Customer Support

To contact the Customer Support line on 180, please remove the SIM card from your modem and insert it into a handset/ mobile phone. Calls to Telkom Mobile Data Support line are only free from a Telkom Mobile number. You can also phone Customer Care on 081 180 from any other telecom operator network, but these calls will be charged at applicable service-provider rates.

Terms and Conditions
  • Telkom Mobile’s Standard Terms and Conditions apply (full details on www.telkommobile.co.za).
  • RICA shall apply.
  • Definitions:
    1. "All Networks Internet Bundles" shall mean All networks internet bundle that is available on Telkom Mobile network and MTN roaming (National Coverage)
    2. "Telkom Mobile Internet Bundles" shall mean Telkom Mobile internet bundle that is available only on Telkom Mobile's network. Subscribers will be required to check for coverage at http://www.telkommobile.co.za/coverage/
  • These offers are available for a limited period only.
  • All Internet Starter Packs shall be provisioned on the current default prepaid tariff plan.
  • The 1.2GB SIM Only Internet Starter Pack shall consist of a SIM card and a 1.2GB of data bundle. The subscriber shall be allocated 100MB of data every month over a 12 month period.
  • The 2.4GB SIM Only Internet Starter Pack shall consist of a SIM card and a 2.4GB of data bundle. The subscriber shall be allocated 200MB of data every month over a 12 month period.
  • The 6GB SIM Only Internet Starter Pack shall consist of a SIM card and a 6GB of data bundle. The subscriber shall be allocated 512MB of data every month over a 12 month period.
  • The 12GB SIM Only Internet Starter Pack shall consist of a SIM card and a 12GB of data bundle. The subscriber shall be allocated 1GB of data every month over a 12 month period.
  • The 2.4GB Internet Starter Pack shall consist of a SIM card, 2.4GB of data bundle (200MB PM X 12) and a 3G USB modem.
  • The 6GB Internet Starter Pack shall consist of a SIM card, 6GB of data bundle (512MB PM X 12) and a 3G USB modem.
  • The 12GB Internet Starter Pack shall consist of a SIM card, 12GB of data bundle (1GB PM X 12) and a MiFi device.
  • Each data allocation will be allocated at the beginning of the month and will be valid until the end of that calendar month.
  • Unused data will not be carried over into the next month.
  • The first data allocation shall not be prorated and the subscriber will be awarded the full data allocation upon activation of the SIM card irrespective of day of the month and the data bundle will expire at the end of the month.
  • There is no device bundled with the 1.2GB; 2.4GB; 6GB and 12GB SIM Only Internet Starter Packs.
  • Once the 12 months have lapsed, the SIM will default to the current default prepaid tariff plan, and any remaining unused data will be forfeited.
  • SMS is enabled for normal usage, notification and balance enquiry. Voice is enabled and calling rates applicable to the default prepaid tariff plan shall apply.
  • All Networks Internet Bundles and Telkom Mobile Internet Bundles will also be available for purchase.
  • Telkom Mobile Internet Bundles and All Networks Internet Bundles will expire at the end of the next calendar month from the date of activation.
  • Subscription to Telkom Mobile services is subject to network coverage and network availability.
  • The service is a best-effort service and no guarantees are provided on availability or throughput.
  • Telkom Mobile shall not be held responsible for failure to access internet at locations where Telkom Mobile does not have coverage and the service experience may change from time to time.
  • The out of bundle rate of R1.00 per megabyte will apply.
  • Telkom Mobile is not liable for any loss or damage to your property or equipment arising out of the provision, installation or maintenance and use of the service.
  • Telkom Mobile will not incur any liability whatsoever for any loss or damage as a result of any use, authorised or unauthorised, resulting from virus attacks, security vulnerabilities or loss of information.
  • All prices include VAT.
  • Prices are valid at date of print. E&OE.

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