Value Added Services
We have teamed up with Microsoft to offer our data customers the Windows Live experience. With your 8tamail email address, you get access to email and all the other Windows Live services. Your 8tamail email address is your unique Windows Live ID. You can learn more about Windows Live services once you have logged in by following the links and menus provided.
When you join us as a data customer, you can call the call centre on 081 180 and ask about your free email account. The agent will give you your email address and a password. Once you have your email address and password, visit www.8tamail.com to login for the first time. Enter your 8tamail email address in the space under "Windows Live ID" and your password in the "Password" field. To complete your registration, follow the on screen instructions and fill in the required information.
If you are a Prepaid or budget customer check airtime credit, voice minutes, data bundles, validity period for bundles, unused credit and airtime window by:
- Dialling 188 (IVR)
- Dialling *188# (USSD)
- Send a Blank SMS to 188
- Logon to the online portal & click balance enquiry.
Contact Customer Care on 180.
Contact Customer Care on 180. This service costs R 8.50.
This should be activated by default (to your voicemail inbox). If you would like to forward your calls to another number contact Customer Care on 180 and we will set it up for you. This service is charged according to your package rates.
This should be activated by default. Please contact Customer Care on 180 if you are having problems.
Consult your cellphone manual to find out how to do this. Alternatively call Customer Care on 180 and we will assist you.
This should be activated by default. If this is not the case contact Customer Care on 180 and we will assist you.
To transfer airtime from Telkom Mobile to Telkom Mobile (to other Telkom Mobile simcards only), dial *180#.
Call customer care on 180 and we will help you set it up. This service costs R17.00 for Contract customers.
If you are a Contract customer this service is activated by default. If you are a Prepaid customer call Customer Care on 180 and we will activate it.
Global roaming will be made available soon.
Logon to our website to see our global roaming rates
Dial 110 from your cellphone. This service costs R2.50
Please visit the following FAQ to setup Active Sync for your Windows Live 8tamail.com email account: http://windowslivehelp.com/